FAQs

We’re proud to offer fast, reliable, and affordable internet with 99% uptime. Our customers rate us #1 in satisfaction compared to major cable internet providers. We also have flexible plans, no hidden fees, and local customer support.

Our fastest residential plans deliver speeds up to 1 Gbps, perfect for streaming, gaming, and smart home devices.

Yes — we provide both residential and business Wi-Fi solutions, with the option to add mesh systems or extenders for complete home coverage. Account & Billing

We offer multiple payment options, including online payments, autopay, and phone payments. Your bill includes a breakdown of services and any applicable taxes or fees.

Absolutely! You can upgrade or downgrade your plan at any time—just contact our support team.

We offer both contract and no-contract plans to fit your needs. Setup & Installation

Most installations are completed within 48–72 hours after your order is confirmed.

Yes — our technicians ensure your service is set up properly and working before they leave.

In many cases, yes. Our team can confirm compatibility with your plan. Technical Support

First, restart your modem and router. If the issue continues, call us or use our WhatsApp chat for quick help.

Yes — we offer guidance for changing passwords, setting up guest networks, and optimizing performance. Need More Help?